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Supplementary Program:
SOLID Stakeholder Management Workshop

Enabling managers to lead cross functional collaboration with influence
2 days
Day 1 - Strategize the Conflict
Map the conflict
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What we want
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What the other person wants
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How the situation contributes
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Gap analysis
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Win probability analysis
Create the game plan
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Empathize with the other person
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Ask for help
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Strategize your talking points
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Decide communication format
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Rehearse your delivery
Day 2 - Resolve the Conflict
Deliver the conversations
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Context
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Listen to the other person
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Empathize with what they say
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Assert our point of view
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Recap key agreement
Follow up with the next steps
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Deliver on our commitment
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Monitor their commitment
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Give and receive feedback
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Escalate if needed
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Build long term relationship
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